We are looking for a skilled ERP / CRM Data Analyst to join our Operational Team and contribute to our ongoing success.

Key Responsibilities:

Data Management & Analysis:

• Collect, organize, and analyze data (financial, sales, etc) to provide insights on customer behavior, sales performance, and marketing effectiveness.
• Monitor data quality within the ERP and CRM systems, ensuring accuracy, consistency, and completeness.
• Develop and maintain dashboards, reports, and visualizations to support decision-making across departments (e.g., sales, marketing, customer service).

ERP / CRM System Optimization:

• Identify trends and patterns in ERP / CRM data to recommend improvements in customer acquisition, retention, and engagement strategies.
• Collaborate with teams to optimize ERP / CRM workflows, ensuring efficient use of the systems.
• Support ERP / CRM systems upgrades and modifications by testing and implementing new features.

Data Reporting:

• Leverage Power BI to create dynamic dashboards and interactive visualizations that allow stakeholders to explore data and identify trends.
• Prepare regular management reports on key sales and ERP/CRM metrics, including product line performance, provincial sales trends, gross margin analysis, void matrix opportunities, lead conversion rates, customer segmentation, and sales funnel performance.
• Present actionable insights and data-driven recommendations to stakeholders.

Stakeholder Collaboration:

• Work closely with sales, marketing, and customer service teams to understand business objectives and ensure ERP / CRM data aligns with their needs.
• Provide training and support to users on ERP / CRM data reporting and analysis tools.

Data Integrity & Compliance:

• Ensure compliance with data protection regulations, maintaining the security and confidentiality of ERP / CRM data.
• Regularly audit ERP / CRM data to identify and rectify errors or inconsistencies.

Requirements:

• Bachelor’s degree in business, Data Science, Computer Science, or a related field.
• 5 + years of experience in data analysis, preferably in CRM or customer insights roles.
• Strong proficiency with ERP / CRM systems (e.g., NetSuite, Salesforce, Microsoft Dynamics, HubSpot) and experience with data extraction, reporting, and analytics tools. Experience with NetSuite is a plus.
• Advanced knowledge of Excel and data visualization tools (e.g., Power BI, Tableau).
• Familiarity with SQL and databases is a plus.
• Ability to analyze complex datasets and extract meaningful insights.
• Strong attention to detail and commitment to maintaining data accuracy.
• Excellent verbal and written communication skills to convey insights clearly to non-technical stakeholders.
• Strong collaboration skills, with the ability to work cross-functionally and support teams in using ERP / CRM data effectively.
• Ability to manage multiple projects and deadlines in a fast-paced environment.
• Strong organizational skills with a proactive approach to problem-solving.

 What We Offer: 

• Full-Time position 40 hours/week
• Competitive base salary, health and dental benefits, and pension plan.
• Positive work culture, opportunities for growth and development such as training programs.
• The opportunity to work on a variety of products and projects.

For more information or to apply for this position, interested candidates can send resumes to hr@hmft.com.

HMFT welcomes and encourages applications from people with disabilities. Accommodation is available on request for candidates taking part in all aspects of the selection process

We are seeking a motivated and experienced Business
Development Manager to join our team, focused primarily on selling industrial handling solutions (pumps, motors, valves, etc.) in Southern Alberta (Calgary). This role will be responsible for driving growth in key and target accounts, developing client relationships, and increasing market share. The ideal candidate will have a strong understanding of fluid handling solutions in industrial facilities and the ability to present tailored solutions to decision-makers.

Key Responsibilities:

• Develop and implement business strategies to expand key and target account sales in Alberta
• Identify new business opportunities and foster relationships with key stakeholders.
• Capture project requirements and document procurement cycles to drive quote preparation
• Collaborate with internal teams to provide the highest level of service and product solutions to industrial clients.
• Manage sales cycles, from opportunity generation to contract negotiation.
• Stay current on trends and regulations affecting the industrial Pumps industry. Also be part of associations in this sector.
• Document and record all sales activity in the CRM for all assigned accounts.
• Provide regular updates on sales activity, account planning, market trends, and progress toward business objectives.

Requirements:

• Post-secondary education in a technical discipline, or an acceptable combination of education and experience – strong technical aptitude is a requirement.
• Five (5) or more years of relevant industry experience with demonstrated ability to convert prospects and drive business opportunities.
• This position may require travel from Canada to the USA for training. Candidates must have the ability to travel internationally with a valid passport that does not require a Visa for US entry or have a valid Visa to travel to the US.
• Strong relationship building skills and proven experience in business development, preferably within the fluid handling industry.
• Strong technical understanding of fluid handling solutions.
• Excellent communication and negotiation skills, with the ability to build long-term relationships.
• Self-motivated, results-driven, and able to work independently.
• Ability to travel within Alberta, as customers may be located anywhere in the province.

What We Offer:

• Competitive salary and bonus structure.
• Comprehensive benefits package.
• Career development opportunities in a growing and innovative company.
• A supportive team environment with a focus on delivering the highest quality service.

For more information or to apply for this position, interested candidates can send resumes to hr@hmft.com.

HMFT welcomes and encourages applications from people with disabilities. Accommodation is available on request for candidates taking part in all aspects of the selection process