We are looking for a skilled Data Analyst to join our Operational Team reporting to the Operations Leader and contribute to our ongoing success.

Key Responsibilities:

Data Management & Analysis:

• Collect, organize, and analyze data to provide insights on customer behavior, sales performance, and marketing effectiveness.
• Monitor data quality within the NetSuite system, ensuring accuracy, consistency, and completeness.
• Develop and maintain dashboards, reports, and visualizations to support decision-making across departments (e.g., sales, marketing, customer service).

System Optimization:

• Identify trends and patterns in data to recommend improvements in customer acquisition, retention, and engagement strategies.
• Collaborate with teams to optimize workflows, ensuring efficient use of the system.
• Support system upgrades and modifications by testing and implementing new features.

Data Reporting:

• Generate regular reports for management on key metrics such as lead conversion rates, customer segmentation, and sales funnel performance.
• Leverage Power BI to create dynamic dashboards and interactive visualizations that allow stakeholders to explore data and identify trends.
• Present actionable insights and data-driven recommendations to stakeholders.

Stakeholder Collaboration:

• Work closely with sales, marketing, and customer service teams to understand business objectives and ensure data aligns with their needs.
• Provide training and support to users on data reporting and analysis tools.

Data Integrity & Compliance:

• Ensure compliance with data protection regulations, maintaining the security and confidentiality of data.
• Regularly audit data to identify and rectify errors or inconsistencies.

Requirements: 

• Bachelor’s degree in business, Data Science, Computer Science, or a related field.
• 2-4 years of experience in data analysis, preferably in NetSuite or customer insights roles.
• Strong proficiency with systems (e.g., Salesforce, Microsoft Dynamics, HubSpot) and experience with data extraction, reporting, and analytics tools.
• Advanced knowledge of Excel and data visualization tools (e.g., Power BI, Tableau).
• Familiarity with SQL and databases is a plus.
• Ability to analyze complex datasets and extract meaningful insights.
• Strong attention to detail and commitment to maintaining data accuracy.
• Excellent verbal and written communication skills to convey insights clearly to non-technical stakeholders.
• Strong collaboration skills, with the ability to work cross-functionally and support teams in using data effectively.
• Ability to manage multiple projects and deadlines in a fast-paced environment.
• Strong organizational skills with a proactive approach to problem-solving. 

 What We Offer: 

• Full-Time position 40 hours/week
• Competitive base salary, health and dental benefits, and pension plan.
• Positive work culture, opportunities for growth and development such as training programs.
• The opportunity to work on a variety of products and projects.

For more information or to apply for position, interested candidates can send resumes to hr@hmft.com.

HMFT welcomes and encourages applications from people with disabilities. Accommodation is available on request for candidates taking part in all aspects of the selection process

We are currently seeking a dedicated and skilled Sales & Service Technician for our Winnipeg branch. (60% sales, 40% Repairing/service). In this role, you will sell, repair, refurbish, and maintain industrial painting, powder coating, polyurea/polyurethane machines, and lubrication equipment, all while ensuring a safe working environment.

Key Responsibilities:

Sales:

• To promote products and services, creating opportunities for the company.
• Maintain accurate client records in the CRM system to manage interactions and track progress.
• Manage a sales pipeline and track opportunities from lead generation to closing deals.

Service:

• Install and service painting and lubrication equipment.
• Perform bench repairs and on-site installations for engineered systems.
• Source and replace repair parts.
• Prepare repair estimates and handle equipment disassembly, repair, and reassembly (e.g., sprayers, pumps, valves, and control systems).
• Conduct troubleshooting, maintenance, and system commissioning.
• Generate service reports, work orders, and communicate with clients.
• Identify sales opportunities for the TSS team.
• Build strong customer relationships and advise on equipment use and new products.
• Follow safety regulations and maintain a clean, organized work area.
• Complete documentation for product receiving, servicing, and returns.

Requirements: 

• At least 3 years of experience with low- and high-pressure pumps, painting equipment, and lubrication equipment.
• Ability to work in an environment where chemicals and solvents are used.
• Clean driving record and valid driver's license; a driver's abstract may be required.
• Valid passport for travel to the USA for training.
• Ownership of hand tools.
• Strong communication skills in English for effective customer interactions.
• Physical capability to lift objects up to 50 lbs. and perform tasks throughout the workday.
• Willingness to work overtime as needed for repairs extending beyond regular business hours.
• Computer skills, including knowledge of Microsoft Office (Excel, Word, Teams, Outlook).
• Ability to locate and interpret technical service manuals in computerized databases.

 What We Offer: 

• Full-Time position 40 hours/week. Shift: 8am - 4:30 PM
• Competitive base salary, health and dental benefits, and pension plan.
• Positive work culture, opportunities for growth and development such as training programs.
• The opportunity to work on a variety of projects.

For more information or to apply for position, interested candidates can send resumes to hr@hmft.com.